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Privacy & Refund Policy

We do not store credit card details nor do we share customer details with any 3rd parties?

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the GDPR Data Protection Act 2018 (DPA 2018). We collect information about you for 2 reasons.

1. Process your booking

2. Provide you the best service

We will not send out marketing e-mail to in the future unless you have given us your consent.

We will give you the chance to refuse any marketing e-mail from us or from another trader in the future. The type of information we will collect about you includes your name, address, phone number, email address, and your credit card details. We will never collect sensitive information about you without your explicit consent.

Refund Policy

No show: If passenger books a private hire car with us and failed to meet the driver on pick up time, this will include home, hotel and other private address will be consider as No Show.

This will include wrong date wrong time bookings.